It is often assumed that if you love books you'll love working in a library. But most of what we do in the library is related to customer service.
What exactly do we do?
Contrary to popular belief, librarians don't get to read on the job. Librarians do anything and everything. We are ready to answer any question that comes our way and be quick on our feet. We know that not everything can be found with Google.
A typical work day includes helping library customers set up an email account, write a resume, track down where to cash a check from a bank that no longer exists, call a tow truck for a stalled vehicle in the parking lot, make an immigration appointment, look up how to buy a baby stroller (not found in Consumer Reports), find a newspaper article about a couple who died after being hit by a tree without using the word tree in the search, reunite lost children with their parents, break up fist fights, identify the initials and Masonic-like symbols found on a sword bought at a thrift store, and figure out how to get the sales records of a sale on Craigslist that may be stolen music LPs. And the list goes on.
These examples are just from the past two days! Some questions are so hard to answer that we send them on to the experts at the Bellevue Regional Library. This link gives you many ways to talk to a librarian.
Library staff have even written books about working in the library. I have mixed feelings about these books, but they do give you an idea of what it is like to work in a library. Working in the library is rarely dull!